Live availability
Times and fees can change with distance, demand, stock, weather and road conditions. Checkout shows the current offer.
Delivery
Pharmacy delivery, planned around you.
Available delivery choices are calculated from your address, product stock, prescription requirements and the delivery capacity shown at checkout.
On this page
Last updated: 15 August 2026
How delivery works
- 1
Choose your address
Your location helps us show products, stock and delivery options available for your area.
- 2
Select an available time
Choose from the delivery speeds or scheduled windows shown for your basket at checkout.
- 3
Follow your order
Order status and delivery progress appear in your account once the order is confirmed.
Good to know
Prescription orders
Prescription items are dispatched only after document and pharmacist review, and insurance approval where applicable.
Safe handover
Some medicines require controlled handling, identity checks or direct handover to the intended customer.
Address changes
Contact customer care as early as possible. A new area may change stock, fees or the available delivery time.
If a delivery is delayed
We work to meet the time shown at checkout, but external conditions can occasionally affect arrival. Check your order status first, then contact customer care if you need an update or help with a time-sensitive medicine.
Already placed an order?
Open your order history for the latest status and delivery details.